Privacy policy

Last updated: February 17, 2026

Mino ("we," "our," or "us") operates this store and website (the "Services"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information. By using our Services, you agree to the terms of this policy.

1. Personal Information We Collect

We collect information that identifies or can be linked to you. This includes:

  • Contact Details: Name, shipping address, billing address, phone number, and email.

  • Financial Information: Payment card details and transaction history (processed securely via Shopify/Payment Gateways).

  • Account Information: Username, password, and saved preferences.

  • Transaction Information: Items viewed, cart data, and purchase history.

  • Device & Usage Data: IP address, browser type, and interactions with our site via cookies.

2. Information Sources

We collect data directly from you, automatically through cookies, and from third-party service providers (like Shopify and marketing partners).

3. How We Use Your Information

We use your data to:

  • Fulfill Orders: Process payments, arrange shipping, and manage returns.

  • Personalize Experience: Recommend products and remember your preferences.

  • Marketing: Send promotional offers (which you can opt out of at any time).

  • Security: Prevent fraud and maintain the integrity of our Services.

  • Legal Compliance: Meet our obligations under applicable laws, including the Digital Personal Data Protection Act (DPDPA), 2023.

4. Cookie Policy & Tracking

We use cookies to improve your experience. These are categorized as:

  • Essential: Necessary for site functionality (e.g., checkout).

  • Analytics: Used to understand how visitors use the store.

  • Marketing: Used to show you relevant ads on platforms like Google or Facebook.

Choice: You can manage or disable cookies through your browser settings, though some features of the Services may become unavailable.

5. Your Rights & Consent Management

Under the DPDPA (India) and other international laws, you have the following rights:

  • Right to Access/Correct: Request a copy of your data or update inaccuracies.

  • Right to Erasure: Request that we delete your personal data (subject to legal retention requirements).

  • Withdrawal of Consent: You may withdraw your consent for data processing at any time. To withdraw consent, please email us at minoindia74@gmail.com. Please note that withdrawing consent may result in the inability to provide certain Services.

6. Data Security & Breach Notification

We implement industry-standard security measures. However, no system is 100% secure.

  • Notification: In the event of a significant data breach that poses a risk to your rights, we will notify you and the relevant regulatory authorities (such as CERT-In) within the timeframe required by law.

7. Grievance Redressal (India)

Address: Hauz Khas, Saket, New Delhi, DL, 110016, IN
Email: minoindia74@gmail.com
Response Timeline: We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days.

8. Children’s Privacy

Our Services are not intended for minors. We do not knowingly collect data from children. If a parent becomes aware of such data collection, please contact us for immediate deletion.

9. Contact Us

For any questions regarding this policy, please contact:
Mino Support Email: minoindia74@gmail.com
Address: Hauz Khas, Saket, New Delhi, 110016, IN